Reference

Legal terms made clear for you

This page brings our legal terms, privacy handling and access rules into one place so you can check them before you open an account.

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Where our legal terms apply

d8bqx Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal position is simple: access, account use and any feature availability depend on local law, and we only make the service available where local law permits. If your region changes, the terms that apply to your account may change too, and we may ask you

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to confirm details before you continue. We keep a record of key actions such as sign-in events, consent choices and wallet activity so disputes can be handled with facts. If you want a copy of the current terms or a record of a change, you can
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request it through support. When you use UPI, Paytm or PhonePe, those payment paths sit inside the same legal framework as the rest of your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Ways to reach the legal team

If you need help with terms, privacy, access or a record correction, you can reach us through more than one path.

DATA AND ACCESS

How we handle legal requests

We treat legal requests as account records, not as casual messages, so each one gets logged, checked and stored with the relevant date and channel.

Data use

We use the details you provide to run the account, process actions, keep records and meet legal duties. We do not use them for unrelated handling outside the scope you agreed to.

Cookie control

Cookies help us remember session state, language and consent choices. You can change browser settings, and we will respect the result where that setting does not break required site functions.

Account security

We expect you to keep your sign-in details private, and we protect the account with session checks, device tracking and step-up checks when a request looks unusual.

Record retention

We keep legal and account records only for as long as we need them for operations, dispute handling, tax, fraud checks or other duties that apply under law.

Change requests

If you want to amend a detail, ask through email or chat and include the exact field you want changed, plus any record that helps us match the request.

Contact trail

Every legal request gets a case trail, so you can ask what was sent, when it was received and which team member handled it without losing context.

Common legal questions answered

Use these answers to understand how our terms, privacy handling and access rules work before you move ahead. If your case is unusual, the safest path is to send the details through email or in-account chat so we can check the record that applies to you.

Open the terms page from the footer or ask support for a copy. We keep the current wording there so you can check how access, records and account use are handled before you act.

Yes. Send a written request with the email linked to your account, and we will explain the data fields we hold, why we keep them and how long they stay in the record.

Cookies help the site remember your session state, language choice and consent settings. If you clear them, some parts may ask you to sign in again or confirm a setting.

Access depends on local law, and we only make the service available where local law permits. If your region changes, we may restrict or pause access until the legal position is clear.

Use email or in-account chat and state the exact record you want changed. If we need proof, we will tell you which document or check will help us verify the request.

Our legal support queue handles written notices, privacy requests and access questions. It is tracked separately from general support so each request can be checked against the right record.

Yes, where law allows it. Send the request from your account email, and we will tell you what we can share, what must stay back and how to receive the reply.

Legal terms made clear for you

Ways to reach the legal team

How we handle legal requests

Data use

Cookie control

Account security

Record retention

Change requests

Contact trail

Common legal questions answered

01 How do I read the legal terms for my account?

02 Can I ask what data you store about me?

03 How do cookies affect my session?

04 What if my region is not allowed?

05 How do I request a record change?

06 Who handles formal legal contact?

07 Can I ask for a copy of my case trail?

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