Reference

How d8bqx Handles Your Personal Data

This Privacy Policy sets out exactly what personal data d8bqx collects when you open an account, how we use it, who we share it with, and the rights…

Data You ControlTransparent CollectionSecure StorageIndian Account HoldersYour Rights Explained
d8bqx How d8bqx Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Email Privacy Request Send a written data request, correction notice, or deletion request to our dedicated privacy…
Live Chat Support Start a live chat session from within your d8bqx account dashboard.
Account Settings Portal Use the Privacy section inside your account settings to download a copy of your…
DATA HANDLING STANDARDS

Six Ways We Protect and Manage Your Account Data

Every measure listed below reflects a real, operational practice at d8bqx — not an aspirational statement.

Encrypted Data Storage

All personal data, including payment identifiers from UPI, Paytm and PhonePe transactions, is stored using AES-256 encryption at rest. Access to production databases is restricted to authorised personnel only and logged for audit.

Cookie Transparency

We use session cookies to keep you logged in, analytics cookies to understand how pages are used, and preference cookies to remember your language and region settings. You can review and withdraw cookie consent from the settings panel at any time.

Account Security Practices

Two-step verification is available on every d8bqx account. Login attempts are monitored for unusual patterns, and we notify you by email or SMS if a sign-in occurs from an unrecognised device or location.

Data Retention Schedule

We retain account data for as long as your account is active and for the period required by applicable law after closure. Payment records are kept for the minimum period mandated by Indian financial regulations, then permanently deleted.

Third-Party Sharing Limits

Data is shared only with payment processors like UPI network partners, Paytm and PhonePe, and with fraud-prevention services. We require each third party to meet the same data-protection standard we apply internally before any data is transferred.

Requesting Changes or Deletion

You can request a full export of the data we hold, correct any inaccuracy, or ask for your account data to be deleted. Submit the request through live chat or the privacy email; we process verified requests within seven working days.

Your Privacy Policy Questions, Clearly Answered

These questions reflect what Indian account holders most often ask us about data collection, storage, access and their rights under this policy. If your question is not listed here, reach out via live chat or the privacy email and we will respond within 72 hours.

We collect your name, date of birth, email address, mobile number, and the payment identifiers linked to your UPI, Paytm or PhonePe account. Device identifiers and session logs are also recorded to support account security and fraud prevention.

Payment identifiers are used solely to process deposits and withdrawals, verify your identity, and comply with applicable financial regulations. We do not use payment data for marketing purposes and do not store full UPI account credentials on our servers.

Yes. Submit a data-access request through the Privacy section of your account settings or by emailing our privacy inbox. We will compile and deliver your data export within seven working days of verifying your identity.

Retention periods depend on the type of data. Account records are kept for the period required by Indian regulations after closure. Payment records follow the minimum retention period set by applicable financial law, after which they are permanently deleted.

We share data only with UPI network partners, Paytm, PhonePe, and fraud-prevention services necessary to operate the platform. Each third party must meet our data-protection requirements. We do not sell personal data to advertisers or data brokers.

Contact us via live chat within your account dashboard or through the privacy email address. After we verify your identity, corrections are applied within three working days and deletion requests are processed within seven working days.

We use session, analytics and preference cookies. Session cookies are required for account access; analytics and preference cookies are optional. You can review all active cookies and adjust your consent at any time from the Cookie Settings panel in your account.